As a Fraud Officer, you will be responsible for lessening operational risk and resolving queries related to our products and services. You must be able to recognize subtle patterns of fraudulent activity and communicate them to your team members and the management. You must also ensure that internal rules and processes are observed in order to detect onset of potential fraud, reduce its impact and prevent losses. Specifically, you will be successful as a Fraud Officer if you are able to:

  • Identify and prevent fraudulent activities
  • Liaise with team members and other departments
  • Create reports and improve the process

Key Competencies Required:

  • Technical Knowledge – Knowledge of fraud detection techniques and analysis, risk management.
  • Mathematical Skills – Knowledge in general math – arithmetic, algebra and statistics. Ability to use the appropriate mathematical method for problem solving.
  • Computer Knowledge – Must be familiar with Microsoft Office, email system, word processing, PowerPoint and must be able to use computer technology in performing daily tasks and work-related presentations and reports.
  • Attention to Details – Must be thorough in accomplishing a task with concern for all the areas involved, no matter how small-able to handle both the small and large part of a task.
  • Critical Thinking – Ability to actively and skillfully conceptualize, analyze, observe, reflect, apply, synthesize, interpret and/or evaluate information gathered from, or generated by, as a guide to belief and action.

Work Values:

  • Leadership – Not only pertains to leading a team, but also the ability to influence colleagues to perform well, even when assuming a non-managerial role.
  • Honesty / Integrity – Acting with ethics and honesty in all business practices, promoting mutual trust among workmates, regardless of presence of superior.

Other Work Requirements:

  • Must be flexible, willing to work on a shifting schedule.